Information Technology

MISSION

In support of Fayha College’s Strategic Plan, the mission of ITS is to provide, through customer engagement, outstanding technology infrastructure, services, and solutions that advance teaching and learning, empower staff to provide exceptional service, enrich the student experience, and effectively manage and protect institutional data.

VISION

ITS strives to provide and protect an environment that features IT abundance, where IT infrastructure, services, and solutions are innovative, readily available, and utilized to provide exceptional support to students, faculty, and staff in their endeavors to uphold the Fayha College mission.

VALUES

  • Integrity: We value integrity and the highest ethical standards in our interactions with members of the Fayha College community and everyone we work with.
  • Excellence: We value excellence in providing the highest level of customer service to achieve Fayha College’s mission of academic excellence and public service.
  • Education: We value the continuous education and growth of our employees and students by providing them with the skills necessary to be productive in the work environment and society.
  • Respect: We value and respect the diversity of each member of the Fayha College community by showing courtesy and civility in our daily activities at all levels of the institution.
  • Viewpoints: We value different viewpoints and support mutually beneficial partnerships among individuals, departments, institutions, and community groups.
  • Community: We value a campus community united in providing a healthy and positive environment for its students, faculty, and staff.
  • Stewardship: We value our role as good stewards of all Fayha College’s assets, managing resources responsibly, effectively, and efficiently.
  • Innovation: We cultivate creativity, adaptability, and flexibility in our students, faculty, and staff.
  • Accountability: Our actions reflect our values, and we are accountable for both

TASKS

  • Technology Infrastructure: Maintain reliable and scalable information technology infrastructure, enabling innovative uses of technology for educational excellence.
  • Access to Technology: Improve and enhance access to online information resources required to effectively accomplish Fayha College’s objectives.
  • Security and Availability: Maintain a secure campus information technology environment ensuring the confidentiality, integrity, and availability of critical information and systems.
  • Technology Education: Provide information technology education through training opportunities and the adoption of technology-enabled business processes.
  • Governance: Develop information technology policies, procedures, and practices that efficiently and effectively manage IT assets and meet the technology needs of Fayha College.
  • Enhance Teaching and Learning: Provide an information technology environment that fosters excellence in teaching and learning.
  • Expanding Capability: Evaluate the use of information technology to increase enrollment, provide effective technology solutions to the organization’s needs, and develop flexible service options for students, faculty, and staff.